Age and kids policy at Westgate Lakes Resort & Spa
Westgate Lakes Resort & Spa is an all-ages resort: children are welcome and the property lists multiple kids' facilities (playground, children's pools, kids' club). The minimum age to check in is 21 and the reservation holder must present photo ID and a credit card at check-in.
In this guide
Who can check in
The minimum check-in age at Westgate Lakes Resort & Spa is 21. The reservation holder must present a valid photo ID and a credit card at check-in.
If you are a parent or guardian arriving with children, the 21+ rule applies only to the person completing the registration — families and children are otherwise welcome on the property.
- Minimum age to check in: 21 years
- Primary guest must show photo ID and credit card at check-in
- Standard check-in time: 4:00 PM; check-out time: 10:00 AM
| Policy item | Detail |
|---|---|
| Minimum check-in age | 21 years |
| ID required | Valid photo ID |
| Payment method required | Credit card on arrival |
General age access and family-friendly status
Westgate Lakes is described in property materials and listings as family-friendly. There are no adults-only towers or separate adult-only sections listed in available sources.
The resort’s facilities and recreation program include activities and amenities intended for children, which supports the resort’s all-ages designation.
- Playground on site
- Wes T. Gator Kid's Club (kids' club)
- Children's wading pools and splash areas
| Amenity | For whom |
|---|---|
| Wes T. Gator Kid's Club | Children |
| Children's wading pools / splash pad | Younger kids (supervised) |
| Playground / mini golf / sand volleyball | Families of all ages |
Treasure Cove Water Park admission & safety rules
Treasure Cove Water Park is a paid-admission, on-property water park; admission is not included automatically with a room rate and is sold only to registered on-property guests.
The water park enforces standard safety and swim rules: children must be accompanied by an adult, swim-diaper rules apply for non-potty-trained toddlers, and some attractions have height or other restrictions.
- Water park admission is a separate fee (not included in room rate)
- Children must be accompanied by an adult at all times
- Swim diapers required for non-potty-trained children (age 3 and under)
- USCG-approved life vests are available upon request for weak/non-swimmers
| Topic | What to expect |
|---|---|
| Admission | Separate paid add-on for on-property guests |
| Supervision | Children must be accompanied by an adult |
| Restricted items | Coolers, outside food/beverage, chairs, floats are not allowed |
Which rooms work best for families
Accommodations range from studio villas to multi-bedroom Villas, and many unit types list a Double Sofa Bed in addition to standard beds, which can help families sleep more people in one villa.
Room names to look for when booking families: Room (Resort Select), Room, 1 Bedroom, Studio (Villa), Deluxe Villa, 1 Bedroom, Villa, 2 Bedrooms, Villa, 3 Bedrooms and Villa, 4 Bedrooms.
- Room (Resort Select) — 1 King Bed and 1 Double Sofa Bed
- Room, 1 Bedroom — 1 King Bed and 1 Double Sofa Bed
- Studio (Villa) — 1 King Bed and 1 Double Sofa Bed
- Deluxe Villa, 1 Bedroom — 1 King Bed and 1 Double Sofa Bed
- Villa, 2 Bedrooms / 3 Bedrooms / 4 Bedrooms — configurations include multiple King/Double beds and Double Sofa Beds for larger families
| Room type | Typical sleeping setup |
|---|---|
| Room (Resort Select) | 1 King Bed + 1 Double Sofa Bed |
| Room, 1 Bedroom | 1 King Bed + 1 Double Sofa Bed |
| Villa, 4 Bedrooms | Multiple Kings/Doubles + Double Sofa Beds |
Pools, hours and age supervision
The resort lists seven outdoor heated pools and seven hot tubs plus several children's wading pools and a fenced pool area. Guest pool hours are generally posted; an update lists 8:00 AM to 10:00 PM for guest pool hours, though individual pool hours may vary.
Parents should supervise children in all pools; Treasure Cove water-park hours and rules are separate from the general pool schedule.
- Seven outdoor heated pools across the property
- Four children's wading pools / splash areas noted
- Guest pool hours: commonly 8:00 AM–10:00 PM (check posted times at each pool)
| Pool type | Notes |
|---|---|
| Guest pools | Seven heated pools; hours can vary by pool |
| Children's wading pools | Dedicated shallow areas; supervision required |
| Treasure Cove Water Park | Separate hours and separate paid admission |
Spa, fitness and children's spa services
Serenity Spa by Westgate is the on-site full-service spa; it lists kid-friendly 'Spa Generation' services for guests 12 and under alongside adult treatments.
Spa reservations require a credit card to hold the booking and follow a 24-hour cancellation/reschedule policy; failure to cancel within the window results in a charge based on the spa's terms.
- Serenity Spa offers a kids' spa menu for ages 12 and younger
- Spa reservations require a credit card and have a 24-hour cancellation policy
- Fitness classes and yoga are offered as part of the on-site recreation program
| Service | Availability / notes |
|---|---|
| Kids' spa services | Available (Spa Generation menu) for age 12 and under |
| Spa hours | Listed as 9:30 AM–6:00 PM |
| Reservation rules | Credit card required; 24-hour cancellation policy |
Pets, fees and other family considerations
Westgate Lakes permits up to two dogs per room with a combined weight limit (policy sources list 60 lbs combined) and a non-refundable pet fee charged at check-in. Aggressive breeds and other animal types are not accepted.
The resort charges a mandatory daily resort fee that covers certain amenities (Wi‑Fi, mini golf, fitness center access, etc.); meals and water-park admission are not included with standard room rates.
- Pet policy: up to two dogs per room; combined weight limit listed in sources as 60 lbs; non-refundable pet fee charged at check-in
- Resort fee: daily mandatory fee covers Wi-Fi, mini golf, bike rentals, fitness center access and other listed inclusions
- Meals: the property is not an all-inclusive resort — on-site restaurants and room service are pay-as-you-go
| Item | What to expect |
|---|---|
| Pet allowance | Up to two dogs per room; fee applies |
| Resort fee | Mandatory daily fee; includes Wi‑Fi, activities and amenities |
| Dining | Multiple on-site restaurants; meals not included in room rate |
