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Westgate Lakes Resort & Spa Orlando, Florida
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Hotel comparison guide

Westgate Lakes Resort & Spa vs Universal's Helios Grand Hotel, a Loews Hotel

Westgate Lakes Resort & Spa is a 4-star, family-focused villa resort in Orlando with multi-bedroom villas, multiple pools and a paid on-site water park; read this if you want roomy lodging, on-site activities and family amenities. Universal's Helios Grand Hotel, a Loews Hotel is a 4-star Universal Orlando resort hotel tailored to park guests, offering complimentary shuttles and early park entry; read this if you want straightforward access to Universal Epic Universe and park perks.

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Resort pool with waterslides, swim-up area and thatched Tiki bar at Westgate Lakes Resort & Spa

Westgate Lakes Resort & Spa

villa-style · family-friendly · on-site water park

Best for families or large groups needing multi-bedroom villas and on-site water-park and recreation options.

See rooms & suites
Universal's Helios Grand Hotel, a Loews Hotel, Orlando, Florida

Universal's Helios Grand Hotel, a Loews Hotel

Universal resort · park perks · rooftop & conference spaces

Best for Universal visitors who want hotel perks such as complimentary park shuttle service and early theme-park entry.

Quick Verdict: Westgate Lakes Resort & Spa vs Universal's Helios Grand Hotel, a Loews Hotel

When Westgate Lakes wins: choose Westgate Lakes Resort & Spa if you need multi-bedroom villas, lots of on-site pools and a paid water-park option, or if you’re traveling with children and want more resort recreation without leaving the property.

When Helios Grand wins: choose Universal's Helios Grand Hotel, a Loews Hotel if your priority is being part of the Universal Orlando hotel network—easy park access, a complimentary shuttle, early park admission and a compact, hotel-style stay close to Epic Universe.

Bottom line: pick Westgate Lakes for space and family-oriented resort amenities; pick Helios Grand for proximity to Universal parks and hotel-level convenience for theme-park days.

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Westgate Lakes Resort & Spa vs Universal's Helios Grand Hotel, a Loews Hotel – At a Glance

Side-by-side facts for Westgate Lakes Resort & Spa and Universal's Helios Grand Hotel, a Loews Hotel
CategoryWestgate Lakes Resort & SpaUniversal's Helios Grand Hotel, a Loews Hotel
Overall vibeLarge villa resort with family recreation and a paid on-site water parkMediterranean-style Universal resort hotel focused on park access and guest services
LocationInternational Drive / Convention Center area (9500 Turkey Lake Rd)8505 S. Kirkman Road, adjacent to Universal Epic Universe
Size (rooms)About 1,990 rooms (villa units up to five bedrooms)500 rooms
AgesAll ages; family-friendly with kids’ club and children’s poolsAll ages; not adults-only and offers family-friendly rooms
Pools & water featuresSeven heated outdoor pools, seven hot tubs, four children's wading pools and Treasure Cove Water Park (paid admission for guests)One outdoor pool and one hot tub; lifeguard on site listed
Restaurants & barsMultiple on-site venues (Drafts Sports Bar & Grill, Sid’s Bistro, Marketplace & Deli, Cordovano Joe’s, pool bars, water-park snack bar)Two restaurants, a coffee shop/cafe, 24-hour room service and poolside bar
Spa & fitnessSerenity Spa by Westgate — full-service 10,000 sq ft spa with treatments, sauna/steam and fitness centerFitness facilities available; full-service spa: Not published
Known forVilla-style rooms and a resort water park (Treasure Cove)Proximity to Universal Epic Universe, early park admission and complimentary theme-park shuttle
Event spaceExtensive meeting and ballroom options (multiple ballrooms, outdoor event options, private island options)Conference space ~3,425 sq ft and two bars/lounges
Parking & transportComplimentary self-parking and valet; scheduled shuttles to Disney/SeaWorld/UniversalSelf and valet parking (surcharge), complimentary theme-park shuttle and early park entry

A Look Inside Westgate Lakes Resort & Spa

Westgate Lakes Resort & Spa: rooms & suitesRooms & suitesWestgate Lakes Resort & Spa: pools & beachPools & beachWestgate Lakes Resort & Spa: diningDiningWestgate Lakes Resort & Spa: spa & wellnessSpa & wellness
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Location: Westgate Lakes Resort & Spa vs Universal's Helios Grand Hotel

Westgate Lakes Resort & Spa – Location

Westgate Lakes sits in Orlando’s International Drive / Convention Center district, near many tourist attractions.

  • Address: 9500 Turkey Lake Rd, Orlando, FL 32819.
  • Scheduled shuttle service to Disney World, SeaWorld and Universal Studios is offered to registered guests.
  • Nearby attractions listed by the resort include WonderWorks, ICON Park and the Convention Center.

Good base for visiting multiple Orlando attractions with shuttle options; not a dedicated Universal hotel.

Universal's Helios Grand Hotel, a Loews Hotel – Location

Universal's Helios Grand Hotel is located beside Universal Epic Universe and is positioned for Universal park visitors.

  • Address: 8505 S. Kirkman Road, Orlando, FL 32819.
  • Complimentary theme-park shuttle and early theme park entry are included amenities for guests.
  • The hotel lists close walking/driving proximity to Universal CityWalk and other Universal properties.

Best if you want to prioritize Universal theme-park access and hotel perks tied to the resort.

Rooms: villa space vs hotel rooms

Westgate Lakes Resort & Spa – Rooms

Westgate Lakes offers villa-style accommodations ranging from studios to multi-bedroom villas.

  • Room types include Studio (Villa), Deluxe Villa, and Villa configurations up to 4 or 5 bedrooms (some listings note villas sleeping up to 18).
  • Villas typically include living areas, kitchen or kitchenette options and are aimed at families/groups.
  • Standard check-in begins at 4:00 PM and check-out at 10:00 AM.

Choose Westgate Lakes for multi-bedroom space, kitchens and family/group layouts.

Universal's Helios Grand Hotel, a Loews Hotel – Rooms

Helios Grand offers traditional hotel rooms with multiple view and club-level options.

  • Room type examples (as listed): Standard 2 Queen Beds; Deluxe 2 Queen Beds; Park View 1 King Bed; Club Level 2 Queen Beds, and many variants including dedicated entrance options to Epic Universe and packages that include early park admission.
  • Room count listed at 500 rooms.
  • Options include mobility-accessible rooms and club-level perks on some room types.

Choose Helios Grand for standard hotel rooms with Universal-related room packages and club-level options.

Dining & drinks: many venue choices vs focused hotel dining

Westgate Lakes Resort & Spa – Dining & drinks

Westgate Lakes runs a broader set of casual dining outlets across its village and pool areas.

  • On-site venues include Drafts Sports Bar & Grill, Sid’s Bistro (Starbucks-style coffee), Marketplace & Deli, Cordovano Joe’s pizza and multiple pool bars.
  • Room service deliveries (including Cordovano Joe’s) are available in the evenings.
  • Treasure Cove Water Park and poolside bars offer quick-service and snack options for families.

More casual, family-friendly and pizza/pool-focused dining across the property.

Universal's Helios Grand Hotel, a Loews Hotel – Dining & drinks

Helios Grand offers a smaller set of food-and-drink outlets plus 24-hour room service.

  • The hotel lists two restaurants, a coffee shop/cafe and poolside bar(s).
  • Cooked-to-order breakfasts are available for a fee; 24-hour room service is offered.
  • Poolside bar service and onsite lounges support pre- or post-park dining.

Simpler on-site dining with services oriented to park days and quick meals.

Pools & signature amenity: seven pools and a water park vs hotel pool

Westgate Lakes Resort & Spa – Pools & signature amenity

Westgate Lakes focuses heavily on outdoor recreation with multiple pools and a dedicated water-park amenity.

  • Seven heated outdoor pools and seven hot tubs, plus four children’s wading pools across the grounds.
  • Treasure Cove Water Park is a 161,000-gallon, pirate-themed water park with slides, wave pool and lazy river (separate paid admission for on-property guests).
  • Pool hours vary by pool; general guest pool hours are listed as 8:00 AM–10:00 PM (Treasure Cove has its own hours).

Pick Westgate Lakes if on-site pools and a water-park experience are key to your stay.

Universal's Helios Grand Hotel, a Loews Hotel – Pools & signature amenity

Helios Grand provides a single outdoor pool and a hot tub as its main leisure-water features.

  • The property lists one outdoor pool and one hot tub, with a lifeguard on site noted among amenities.
  • Poolside seating and a poolside bar are available for casual relaxation.
  • The hotel’s proximity to Epic Universe makes the parks the primary entertainment draw rather than on-site water attractions.

Choose Helios Grand for a standard hotel pool and quick return to parks rather than resort-scale aquatic amenities.

Wellness & nightlife: spa, classes and family activities vs fitness and rooftop & lounges

Westgate Lakes Resort & Spa – Wellness & nightlife

Westgate Lakes places more emphasis on on-site wellness and family recreation.

  • Serenity Spa by Westgate is a 10,000-square-foot full-service spa with 12 treatment rooms, steam room, sauna and kid-focused spa services.
  • Fitness center and scheduled fitness classes including yoga are offered at the spa complex.
  • Family recreation includes mini golf, tennis, sand volleyball, a playground, kids’ club and lakeside activities.

Better choice for guests who want a full spa, fitness classes and lots of family recreation on property.

Universal's Helios Grand Hotel, a Loews Hotel – Wellness & nightlife

Helios Grand focuses on standard fitness facilities and hotel nightlife options tied to Universal’s evenings.

  • Fitness facilities are available on-site; multilingual staff and concierge services assist with park planning.
  • Two bars/lounges and a rooftop terrace are listed among hotel amenities for evening drinks and gatherings.
  • The hotel’s connectivity to Universal nightlife (CityWalk) is a practical benefit for guests who plan nights at the parks.

Good for travelers who want basic wellness facilities and easy access to Universal nightlife and entertainment.

Who Wins? Best Pick by Travel Style

Best for families and multi-bedroom stays
Screened patio with lounge chairs and dining table at Westgate Lakes Resort & Spa

Westgate Lakes Resort & Spa

Westgate Lakes — villa layouts, kids’ club, multiple pools and a paid on-site water park make it the stronger family choice.

Best for Universal park access
Universal's Helios Grand Hotel, a Loews Hotel, Orlando, Florida

Universal's Helios Grand Hotel, a Loews Hotel

Helios Grand — complimentary shuttle service and early park admission put you closest to Epic Universe convenience and park time.

Best for on-site spa and wellness
Close-up of kitchenette with sink, dishwasher and stainless refrigerator at Westgate Lakes Resort & Spa.

Westgate Lakes Resort & Spa

Westgate Lakes — Serenity Spa by Westgate is a full-service 10,000 sq ft spa with treatment rooms, sauna/steam and kid spa services.

Best for a compact hotel stay tied to park days
Universal's Helios Grand Hotel, a Loews Hotel, Orlando, Florida

Universal's Helios Grand Hotel, a Loews Hotel

Helios Grand — hotel rooms, club-level options and in-house dining streamline park-focused stays.

Frequently asked questions

Westgate Lakes Resort & Spa vs Universal's Helios Grand Hotel, a Loews Hotel: FAQs

See all FAQs →
Which hotel is better for a family with young children?

Westgate Lakes — it has villa-style rooms, a kids’ club, children’s wading pools and paid access to Treasure Cove Water Park geared to families.

Which hotel is best if my priority is Universal park time?

Universal's Helios Grand Hotel, a Loews Hotel — it offers complimentary theme-park shuttles and early theme-park entry for guests and is located beside Epic Universe.

Does Westgate Lakes include water-park access in the room rate?

No — Treasure Cove Water Park access is a separate paid admission available only to registered on-property guests.

Are there spa services at both properties?

Westgate Lakes has a full-service Serenity Spa by Westgate; a full-service spa at Helios Grand: Not published.

More Westgate Lakes Resort & Spa Comparison Guides

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